As a IBM Business Partner for Maximo and TRIRIGA, McLanSys Solutions is rightly positioned to help troubleshoot your product issues and get you back up and running more quickly. Our dedicated Support Team leverages the experience of our entire consulting organization, which averages more than 13 years of implementation experience across multiple industries and product versions.
This Support Program allows our clients to benefit from McLanSys Solutions and our experienced Support Team will provide direct product support to quickly resolve your issues.
Rate Guarantee :
The First time in the Industry - The Lowest Price Challenge GUARANTEES lowest prices on compared to anywhere in the world with customers being offered two times the price difference if they find the same elsewhere at a lower rate.
Certified Maximo Support Our IBM Maximo certified team provides an efficient and customized level of support and we are excited to work with you. New support tickets can be entered via our online form or directly by phone. McLanSys offers Enhanced Support for those times when you need help with challenging questions and problems but donít need to contract for a full consulting engagement.
Support Services Sometimes you need access to experienced and knowledgeable Maximo resources to assist with:
Configuration issues , Best practices, Complex problem resolution , System administration and Challenging questions
This level of service is not normally covered by traditional support, yet customers do not always have a budget or a need to contract for a consulting engagement. McLanSys Enhanced Support provides customers with these types of services. McLanSys also offers Maximo direct contract options to provide our clients flexibility to meet the full spectrum of support needs. Contact us to find out more about how our Maximo support options can help your organization.
Submit a Support Request Online
Please find links below are some useful resources at IBM.